Privacy & Security Policy
Effective Date: June 6, 2025
1. Introduction
Welcome to FavorIt, operated by Q It Technologies LLC (“FavorIt,” “we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy and Security Policy explains how we collect, use, store, and safeguard your information when you use the FavorIt platform—including our mobile app, website, and related services.
By accessing or using FavorIt, you agree to the practices outlined in this Policy.
2. Information We Collect
a. Personally Identifiable Information (PII)
- Full name
- Email address (.edu for campus verification)
- Phone number (optional)
- Delivery address (per order)
- Profile photo (if uploaded)
b. Transaction & Order Information
- Items requested
- Pickup and drop-off addresses
- Timestamps
- Delivery notes
- Payment method
c. Usage & Interaction Data
- Screen navigation and session duration
- Click, tap, scroll behavior
- Referral code and invite usage
d. Device & Technical Information
- Device type, OS, browser
- IP address and location (with permission)
- App version, error logs
e. Location Data
Collected only with consent and used to match favors and optimize delivery logistics.
3. How We Use Your Information
- Create and personalize your account
- Enable peer-to-peer deliveries
- Send updates and notifications
- Analyze and improve app performance
- Detect fraud or misuse
- Meet legal or safety requirements
We may use aggregated, anonymized data for internal insights.
4. Data Sharing and Disclosure
We do not sell your data. We may share it with:
- Payment processors
- Analytics providers (e.g., Firebase, Mixpanel)
- Infrastructure and support services
- Authorities when legally required
5. Data Retention
We retain your information only as long as necessary to support active accounts, meet legal obligations, or resolve disputes. You can request deletion by emailing admin@favoritapp.com.
6. Your Rights and Choices
- Access your data
- Correct inaccurate information
- Delete your account
- Withdraw consent for location tracking
- Opt out of marketing messages
7. Security Measures
- HTTPS encryption for all platform traffic
- Encryption at rest for sensitive data
- Role-based internal access controls
- Regular vulnerability scanning
- Limited access to production databases
No system is 100% secure. We recommend using strong, unique passwords.
8. Cookies and Tracking Technologies
FavorIt uses cookies to maintain sessions, analyze behavior, and improve functionality. Disabling cookies may affect performance.
9. Third-Party Services
FavorIt may link to third-party services such as payment gateways. We are not responsible for their privacy practices. Please review their policies.
10. Children’s Privacy
FavorIt is not intended for children under 13. Users under 18 should be supervised. We do not knowingly collect children’s data and will delete any that is discovered.
11. Policy Updates
We may update this policy. Major changes will be communicated via app or email. Continued use means acceptance of the updated policy.